Our Process—Centric Approach To Refurbishment Services Enables Us To Do The Job Right The First Time!

Since 1994, First Wireless Group has been developing and refining the process by which we repair, refurbish and reclaim cell phone handsets and cell phone components. We consistently study our processes, evaluate for weaknesses and then tirelessly work to make improvements. At First Wireless Group we understand the need for our customers to have confidence in our ability to provide our cell phone refurbishment services quickly, efficiently and with painstaking accuracy. While a ½ of 1% return rate is second to none in our industry, and while we are proud of our accomplishments—First Wireless Group also sees the opportunity to continue the refinement of our processes. At First Wireless Group we do not rest on our laurels—rather, we continue to press forward in search of incremental improvements for the benefit of our customers.